Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,497,258

members

42

online now

1,703,457

discussions

Keep getting telemarketing calls from 630-288-1777 on my cell phone

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-17-2011
Posts: 2
Message 1 of 6 (17,173 Views)

Keep getting telemarketing calls from 630-288-1777 on my cell phone

Every couple of days 630-288-1777 calls me (on my cell phone).  Google says many other people have identified this as Comcast, but usually when I answer and say hello, they just hang up.

 

So tonight they called again and I screamed "HELLO!? HELLO!?" to trip whatever "detection" software you guys have in place and I was put through to some kid.

 

He identified himself as being from Comcast and got my name wrong, and I began to say "listen, you guys keep calling me..." but before I even finished the sentence they hung up.

 

W-T-F is this?  Can I be taken off the proverbial list here, please?

5 REPLIES
Posted by
Connection Expert

Member Since: ‎09-29-2007
Posts: 6,441
Message 2 of 6 (17,157 Views)

Re: Keep getting telemarketing calls from 630-288-1777 on my cell phone

That sounds painful.  The Admin is being notified.  Hopefully  he can look into this for you.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,274
Message 3 of 6 (17,139 Views)

Re: Keep getting telemarketing calls from 630-288-1777 on my cell phone

"If you no longer wish to receive promotional telephone calls ...from Comcast, call us at 1-800-Comcast and ask to be added to our internal Do Not Call list... It can take up to 30-60 days to process your request. After 30 days, Comcast will not call you with special offers or to tell you about any other new Comcast products that we might launch in the future. If you are a Comcast customer, please be aware that you might ....get phone calls from Comcast regarding the services to which you currently subscribe. These will be informational messages, not sales messages, and help us to keep you informed about your Comcast service."  - Comcast




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-17-2011
Posts: 2
Message 4 of 6 (17,129 Views)

Re: Keep getting telemarketing calls from 630-288-1777 on my cell phone

Okay I am going to try calling that number.

Posted by
Official Employee

Member Since: ‎05-04-2011
Posts: 2,077
Message 5 of 6 (16,994 Views)

Re: Keep getting telemarketing calls from 630-288-1777 on my cell phone

-

 

Were you able to get that number placed on the Do not disturb LIst?

Thank You

-ComcastLarry-
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,677
Message 6 of 6 (15,572 Views)

Re: Keep getting telemarketing calls from 630-288-1777 on my cell phone