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Is there an online list or search of blacklisted modem/gateway serial numbers?

New Poster

Is there an online list or search of blacklisted modem/gateway serial numbers?

I am looking to replace my modem/gateway, and would like to buy used.

 

I understand Xfinity maintains a list of blacklisted serial numbers to help prevent theft (good idea.)

 

Rather then always call customer support and use their time and cost xfinity money, (see subject.)

 

Thanks, Mark.

 


Accepted Solutions
Expert

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

No sorry, Comcast does not share that info. If you buy a used/refurbished modem, make sure it's from a reputable source that accepts returns. 


All Replies
Expert

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

No sorry, Comcast does not share that info. If you buy a used/refurbished modem, make sure it's from a reputable source that accepts returns. 

New Poster

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

Wow nerdburg, that was fast, thanks for that info.

Expert

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

Glad to help!