Xfinity plant
Xfinity globe
Community Forum

Internet out

New Poster

Internet out

Internet to computers and in house not working for days. Need someone out here!
Expert

Re: Internet out

You could try starting here;

 

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

 

I'm also going to try escalating your ongoing issue to the Comcast corporate employees that are available to these boards. You should get a reply here in your topic.

Official Employee

Re: Internet out

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.