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Internet Connection Failing every 15-20 minutes

New Poster

Internet Connection Failing every 15-20 minutes

I have read numerous entries all with the same problems regardless if you are using a Comcast router, Arris or your own equipment. Something is seriously wrong here and for the price we pay for service AND what they charge for service techs to come out this is appaulling. I don't see anyone's problems being fixed. Can someone suggest another carrier??????

Connection Expert

Re: Internet Connection Failing every 15-20 minutes

O/k what do your modem's signal stats look like ? Get them here; http://192.168.100.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.




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