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I can't get into Admin Tool...

Posted by
Most Valued Poster

Message 1 of 5
5,187 Views

Hi. I have the TG862 Wireless Gateway and I want to go into the Admin Tool (http://10.0.0.1.) to verify or reset my Wi-Fi Network Passkey. However, each time I enter the default username and password, "admin" & "password", I get the error- "Authentication failed". I assume I must have changed my username and password but I cannot find where I wrote it. Is there any way to get in and access my settings?

 

Thanks.

 

br

4 REPLIES
Posted by
Connection Expert

Message 2 of 5
5,108 Views

Hello old buddy !! You can try resetting it to factory defaults and re-configure everything from scratch.




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Posted by
Most Valued Poster

Message 3 of 5
5,037 Views

Hey EG. It's been a while. Good to 'see' you.

 

Thanks for the advice. I'll give it a try.

 

br

Posted by
Connection Expert

Message 4 of 5
5,025 Views

Best of luck pal ! Smiley Happy




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We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast employee. I am a paying customer just like you!
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Posted by
Networking Expert

Message 5 of 5
4,503 Views