Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,638,282

members

14

online now

1,815,884

discussions

Back to Top

How to connect comcast cable modem to my wireless modem

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 10
21,542 Views

Just had comcast internet installed today.  They gave me an Arris TM722 cable modem.  How do I connect my old Netgear DGN2200 to it?  I still want my PS3 and XBOX's on a wired connection, but also need the wireless capabilty. Right now I only have the computer that the cable modem is hooked up to on the internet!  

 

If I can't connect it, is it possible to replace the box comcast gave me with another from the store?  Any help would be greatly appreciated!

9 REPLIES
Posted by
Contributor

Message 2 of 10
21,539 Views

Just connect the ethernet cable from the modem to your router. Router will have an input to plug it into and should have multiple outputs to plug ethernet cables out to your computer and gaming systems. After you plug it all in, reset the modem and wait 10 seconds.Then reset the router and wait for a connection. Shouldn't be more than a minute or two.

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 10
21,526 Views

Thanks for the respone.  The input on my router is not an ethernet, it's a regular telephone line.

Posted by
Cable Expert

Message 4 of 10
21,518 Views

If your existing router is from a DSL connection, then it can't be used with a cable modem.  A router with ethernet port for the WAN / Internet input and the ethernet LAN outputs is what is needed.

 

 

 

 

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 5 of 10
21,501 Views

Ok, then I guess I'll have to upgrade my router.  Are there compatability issues I have to concern myself with or will any router with an ethernet input do?  Thank you for the response and the photo!  Very helpful!

Posted by
Gold Problem Solver

Message 6 of 10
21,473 Views

DoctorGrumpy wrote: ... Are there compatability issues I have to concern myself with or will any router with an ethernet input do? ...

Any router with an Ethernet WAN port will do. If your internet service is one of the faster ones (say, over 20Mbps) you might want to pick a model with gigabit Ethernet. If wireless performance is important to you, check reviews and forum comments for models you're considering.

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 7 of 10
21,469 Views

I bought a Netgear WNDR3700 and everything is working great now.  Thank you all so much for all your advice!

Posted by
Connection Expert

Message 8 of 10
21,463 Views
That's a really nice Router.



Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 9 of 10
21,434 Views

Yeah, it's an awesome router! I'm getting awesome wireless reception in places of my house where there was no reception with my previous router.  And the speed compared to AT&T is mindblowing!  Was getting about 4 Mbs with AT&T, now I'm getting 26Mbs with Comcast!  Wireless before was almost useless. Comcast is giving me about 10Mbs on my iPhones and iPads and about 18Mbs on my laptops!  It's like a whole new world!!

Posted by
Connection Expert

Message 10 of 10
21,431 Views
Are you able to use the wireless N band for your Laptops? Lots of nice features on that router.



Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon