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How to change XFINITY Gateway to 2.4GHZ?

New Poster

How to change XFINITY Gateway to 2.4GHZ?

I am a new customer to XFINITY. I just got my service setup today. I noticed that my router it set to 5GHZ because I only see that light blinking. 5GHZ doesn't reach my entire home and I was wondering if changing it to 2.4GHZ would extend its range. Thanks!

Connection Expert

Re: How to change XFINITY Gateway to 2.4GHZ?

First try powercycling the gateway device. Both bands should be broadcasting simultaneously. One thing you can do is you can associate just the devices that you want to use the 2.4 band with it.




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Official Employee

Re: How to change XFINITY Gateway to 2.4GHZ?

Hi Henry9. If you need further assistance with your XFINITY Wireless Gate 2.4Ghz not working, I can help. Please send me a private message and include your full name, service address, and account number so I can assist you. 




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