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How to access ''Hidden Network"

Posted by
Frequent Visitor

Member Since: ‎10-24-2006
Posts: 15
Message 1 of 4 (1,222 Views)

How to access ''Hidden Network"

I installed a new modem TM702G yesterday which I use with my own router and I'm now broadcasting a "Hidden Network".  I understand this is a Comcast program to help other Comcast customers find a hotspot when traveling.  How do I log into this 'Hidden Network" when traveling or when I need a quest network?

3 REPLIES
Posted by
Connection Expert

Member Since: ‎09-29-2007
Posts: 6,441
Message 2 of 4 (1,205 Views)

Re: How to access ''Hidden Network"

When you are in the process of connecting a device to your Wireless Router, Do you see the Hidden Network as well as your Routers SSID and the SSID's of your neighbors?

If so, highlight the Hidden Network and see if your Wireless device will connnect.

If so, please post back with your efforts and results.

Thanks




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Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,733
Message 3 of 4 (1,102 Views)

Re: How to access ''Hidden Network"

Can't see how ? The 702 is NOT one of their combo modem / router gateway devices that do indeed have the public WiFi function.




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I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Frequent Visitor

Member Since: ‎10-24-2006
Posts: 15
Message 4 of 4 (1,068 Views)

Re: How to access ''Hidden Network"

After 2 days the Hidden Network disappearedIt was in the list of networks available in my neighborhood showing the same signal strength as my own networkWhen I selected it, I was prompted for a password and nothing like Comcast, Xfinity or my password workedStrange that it should suddenly apear just when I used my new modem but it must have been a close neighborBut back to my original question, if this is meant to be a hotspot for Comcast customers, how do we access it?