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HOW DO I CANCEL A SERVICE APPOINTMENT

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Member Since: ‎07-16-2003
Posts: 1
Message 1 of 6 (8,074 Views)

HOW DO I CANCEL A SERVICE APPOINTMENT

MY CABLE WAS OUT EARLIER AND COMCAST SET UP AN APPOINTMENT FOR ME FOR TOMORROW MORING. THE SERVICE SUBSEQUENTLY CAME BACK ON SO I NEED TO CANCEL MY APPT.
PLEASE ADVISE, I CAN'T STAND CALLING THE 800 # AND BEING ON HOLD.
5 REPLIES
Posted by
N/A

Member Since: ‎07-01-2003
Posts: 110
Message 2 of 6 (8,074 Views)

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

Currently the only option is to phone. Choose the cable option instead of internet since your appointment ws for no cable.
Posted by
N/A

Member Since: ‎07-05-2003
Posts: 35
Message 3 of 6 (8,074 Views)

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

i call 1888-comcast. im never on hold for more than 5min. so try calling that number.
Posted by
Visitor
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Member Since: ‎10-24-2012
Posts: 2
Message 4 of 6 (5,618 Views)

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

PLEASE CANCEL APPT FOR 1501B OYSTER CATCHER POINT ON MONDAY, 21 JAN 2013.  THE SERVICE IS WORKING

Posted by
Bronze Problem Solver

Member Since: ‎12-05-2010
Posts: 3,450
Message 5 of 6 (5,615 Views)

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

As stated above you can NOT cancel sevice calls via this forum you must call Comcast and do this yourself we are just customers like yourself and have no authority to do your request.

Posted by
Official Employee

Member Since: ‎05-04-2011
Posts: 2,077
Message 6 of 6 (5,295 Views)

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

All customers have the ability to cancel and reschedule their appointments online within My Account.
Thank You

-ComcastLarry-