Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,706,606

members

70

online now

1,870,431

discussions

Back to Top

HOW DO I CANCEL A SERVICE APPOINTMENT

Posted by
N/A
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 1 of 6
9,159 Views
MY CABLE WAS OUT EARLIER AND COMCAST SET UP AN APPOINTMENT FOR ME FOR TOMORROW MORING. THE SERVICE SUBSEQUENTLY CAME BACK ON SO I NEED TO CANCEL MY APPT.
PLEASE ADVISE, I CAN'T STAND CALLING THE 800 # AND BEING ON HOLD.
5 REPLIES
Posted by
N/A

Message 2 of 6
9,159 Views
Currently the only option is to phone. Choose the cable option instead of internet since your appointment ws for no cable.
Posted by
N/A

Message 3 of 6
9,159 Views
i call 1888-comcast. im never on hold for more than 5min. so try calling that number.
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 4 of 6
6,703 Views

PLEASE CANCEL APPT FOR 1501B OYSTER CATCHER POINT ON MONDAY, 21 JAN 2013.  THE SERVICE IS WORKING

Posted by
Bronze Problem Solver

Message 5 of 6
6,700 Views

As stated above you can NOT cancel sevice calls via this forum you must call Comcast and do this yourself we are just customers like yourself and have no authority to do your request.

Posted by
Problem Solver

Message 6 of 6
6,380 Views
All customers have the ability to cancel and reschedule their appointments online within My Account.



Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon