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Posted by
Visitor
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Message 1 of 3
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For several weeks now Facebook does not work when using home network.  All other sites work fine.  Facebook works fine on my phone.  it doesn't work on any browser.  I have clear all history and cache.  I have reset the modem.  The only thing I can figure is that Comcast throttles the internet speed and this is why Facebook is unusable.  I know Facebook is not very important, but Comcast is extremely expensive and I would prefer that it works.

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Posted by
Service Expert

Message 2 of 3
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Rohrer wrote:

For several weeks now Facebook does not work when using home network.  All other sites work fine.  Facebook works fine on my phone.  it doesn't work on any browser.  I have clear all history and cache.  I have reset the modem.  The only thing I can figure is that Comcast throttles the internet speed and this is why Facebook is unusable.  I know Facebook is not very important, but Comcast is extremely expensive and I would prefer that it works.


If all other sites work fine, then it isn't a problem with Comcast, it would be a problem with Facebook.  Down at the bottom of the Facebook login page there is a link for Help.  You might want to see if they can help you.




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Posted by
Connection Expert

Message 3 of 3
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Perhaps a trace route to the site might reveal a clue ?




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