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Disable wireless on Arris TG862G

Posted by
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Member Since: ‎02-12-2008
Posts: 3
Message 1 of 7 (3,241 Views)

Disable wireless on Arris TG862G

I just got this thing and was wondering how to disable the wireless antenna on this thing? I looked through the admin console already, but only thing I can do is disable the broadcast, not the actual signal. I can also change the wifi name and password too.

 

I called comcast, but level 1 support said they cannot do this. Anyone have any luck? I already have a much better wifi access point that I prefer to use and rather not have interference from this thing.

 

Any help would be appreciated!

6 REPLIES
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,697
Message 2 of 7 (3,226 Views)

Re: Disable wireless on Arris TG862G

Contact the gateway support folks here; 1-800-363-2416.






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Posted by
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Member Since: ‎12-04-2003
Posts: 7
Message 3 of 7 (2,728 Views)

Re: Disable wireless on Arris TG862G

They can put it into bridge mode, but they told me they cannot turn the wireless signal off.

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,697
Message 4 of 7 (2,724 Views)

Re: Disable wireless on Arris TG862G

Hmmm... It's been my understanding that bridging the device does both ?




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Member Since: ‎12-04-2003
Posts: 7
Message 5 of 7 (2,714 Views)

Re: Disable wireless on Arris TG862G

If so, they didn't do it correctly.

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,697
Message 6 of 7 (2,710 Views)

Re: Disable wireless on Arris TG862G

I'm getting dizzy trying to follow you around...

 

See your other post. In future, please keep things in one place.




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Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,697
Message 7 of 7 (2,709 Views)

Re: Disable wireless on Arris TG862G

OP hasn't returned. Thread closed.




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