Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,495,235

members

68

online now

1,702,264

discussions

Connection to Netgear Wireless Router with Modem

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎09-13-2011
Posts: 1
Message 1 of 4 (9,348 Views)

Connection to Netgear Wireless Router with Modem

I upgraded my wireless router to a Netgear-N150 - WNR 1000v2 and had to get a Modem to connect to because my cable connected directly to my old netgear wireless router. I have completed the steps to set up the router a couple times. I have a internet connection after doing all the setups for the wireless router as long as I keep my connection cable connected from the router to my laptop. As soon as I disconnect the cable to my wireless router, I lose my internet connection. What am I missing? I have Windows Vista if this makes any difference. When I go thru the steps to set up the router, I have no trouble. Please help!! Not sure what I need to do at this point. I have also unplugged both the modem and router and restarted many times. Thanks for any help that you can provide. I had no trouble with my other Netgear wireless router but it was a old model. Thanks again!

3 REPLIES
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-10-2011
Posts: 5
Message 2 of 4 (9,296 Views)

Re: Connection to Netgear Wireless Router with Modem

If your laptop uses wireless internet (wi fi), then keep the wireless router plugged in at all times to the internet cable which goes to the wall or modem.

 

Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,547
Message 3 of 4 (9,281 Views)

Re: Connection to Netgear Wireless Router with Modem

Instructions for configuring wireless routers and client devices may be found here: http://forums.comcast.com/t5/Home-Networking-and-Router-Help/How-to-Secure-a-Wireless-Router/m-p/118...

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,643
Message 4 of 4 (1,909 Views)

Re: Connection to Netgear Wireless Router with Modem