Xfinity plant
Xfinity globe
Community Forum

Connection refused when attempting to log into comcast router

New Poster

Connection refused when attempting to log into comcast router

I recently received a new comcast router and it is set up and working. I want to disable bridge mode and use my own wireless router. When I attempt to log into 10.0.0.1 I get connection refused or connection was reset. I tried from several different computers and it alwasy happens. This is not a username/password issue, I never get to the login screen. Any help would be appreciated.

 

Problem Solver

Re: Connection refused when attempting to log into comcast router

Did you try rebooting or a 30 second press on the reset button for a factory reset? Note after doing that the GUI may be unavailable for a little bit after it fully comes online.
Silver Problem Solver

Re: Connection refused when attempting to log into comcast router

Could be that when in bridge mode you have access to the gateway @ http://192.168.100.1 otherwise a factory reset as suggested above will take it out of bridge.

Expert

Re: Connection refused when attempting to log into comcast router


wrote:

I want to disable bridge mode and use my own wireless router.  


FWIW, you need to *enable* bridge mode, not to "disable" it if you want to use a stand-alone router with it.