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Connected .. But cant view a page.

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Message 1 of 2
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About to pull my hair out. Just signed up with Comcast 3 weeks ago, modem and computer show I'm connected .. but can't view a page with either FireFox of IE. I've tried everything I know .. and Comcast Support says I'm connected.

HELP!
1 REPLY
Posted by
Connection Expert

Message 2 of 2
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go into command prompt and type

ipconfig /all and post what you get.

if your first time with command prompt read here

http://forums.comcast.net/comcastsupport/board/message?board.id=5&thread.id=69355

 

one more thing

if you have a router unplug it to reset it.

 




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