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Comcast-compatible wifi range extender

Frequent Visitor

Comcast-compatible wifi range extender

I have recently purchased a "smart tv".  Unfortunately it is in the basement, quite far from my Infinity modem/wifi.  I will need a range extender to take advantage of the wifi capability of the tv.  What range extenders are compatible with my Infinity modem/wifi?  I have an Infinity-provided ARRIS TC862.  Thank you.

Regular Contributor

Re: Comcast-compatible wifi range extender

You won't be happy with a range extender either. Get wired. Run a networking cable if you want the optimum media experience.

Frequent Visitor

Re: Comcast-compatible wifi range extender

I agree that "wired" is better than "wifi", but in a 40-year old house it is tough to route wires from the 2nd floor to the basement.  Is there another option?  Thank you.

Expert

Re: Comcast-compatible wifi range extender

Perhaps powerline ethernet adapters will be a solution for you;

 

http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100008201%20600044654&IsNodeId=1&name=Wi...


Silver Problem Solver

Re: Comcast-compatible wifi range extender

In addition, I would go to the local office and ask for an XB3 dual band AC gateway to replace your 862G which is known to have poor wireless. May as well get the most for your $10 rental.

Frequent Visitor

Re: Comcast-compatible wifi range extender

You guys are offering great advice.  I appreciate it! 

But two more questions, one serious and one not:

Do the powerline adapters really work?  Any real world experience with 40-year old home wiring?

And can I hire a surrogate to stand in line at my local Comcast office for the four hours plus that it will take to trade in my modem?

Thank you.

Regular Contributor

Re: Comcast-compatible wifi range extender

Actually, a 40 year old home should have adequate wiring.

Silver Problem Solver

Re: Comcast-compatible wifi range extender


sswarin wrote:

You guys are offering great advice.  I appreciate it! 

But two more questions, one serious and one not:

Do the powerline adapters really work?  Any real world experience with 40-year old home wiring?

And can I hire a surrogate to stand in line at my local Comcast office for the four hours plus that it will take to trade in my modem?

Thank you.


You could try it and see, powerline adapters are much better than they used to be. There are always MoCA adapters to research.

With regard to going to the local office, wait times in my office have been reduced in by the introduction of a payment machine. I was in and out in 10 mins this am.. If you order over the phone or online they could charge $10 shipping and $15 for a self install kit which is usually not required in my experience.

YMMV Good Luck!

Frequent Visitor

Re: Comcast-compatible wifi range extender

I would like to close the loop on this topic. 

 

I determined that my LG Smart TV would not connect to the internet through my home WiFi. 

The TV was simply too far from the Comcast modem/router.

 

I purchased the Net Gear Powerline 500 range extender (for ~$60) in order to get internet to the TV.  I originally plugged the Net Gear "transmitter" (small box) into the surge protector near the Comcast modem/routern and then wasted several days with the NetGear Genie trying to configure the system.  I finally realized that the NetGear "transmitter" needs to be plugged directly into a wall outlet in order to get maximum signal through the house wiring to the NetGear "receiver" (big box).  Even then I needed to move the "receiver" around the TV room to different wall plugs to find the strongest signal.

 

Once I made all the best connection, the Net Gear Powerline 500 worked as advertised.  The LG Smart TV immediately recognized the ethernet internet connection and I thought that all was right with the world.  Unfortunately, the TV, although it connected to the internet, still would not connect to NetFlix or any other TV app.  Each app needed an "update" and when I attempted to update, I got Network Error (1) which is "no internet connection".

 

I talked to LG TV and they escalated it to a tier 2 problem which can only be handled by a product specialist open 10am - 6pm central time M - F.  The product specialist blamed the problem on the NetGear range extender and asked me to call him back when I got the NetGear system properly configured.

 

I did find the NetGear Genie on the LG TV browser and clicked on "automatic WiFi network configure".  I guess this worked because when I went back to the NetFlix app, it was able to update and I was able to launch NetFlix and the other TV apps.

 

So the problem is solved but it was a long odyssey and not for the technically challenged.

 

Thanks to all the folks who made suggestions here.

 

Steve