Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,596,556

members

40

online now

1,780,669

discussions

Back to Top

Comcast Internet Reliability

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎06-01-2009
Posts: 2
Message 1 of 4 (373 Views)

Comcast Internet Reliability

Comcast - I work out of my home and it never fails.  Weekly, I loose service for about 5 minutes during the day.  I was thinking about switching my phone service from Verizon, however, my home security alarm needs 100% reliability.  I don't think you can provide that, can you?  What is everyone else experiencing?  Bob

3 REPLIES
Posted by
Connection Expert

Member Since: ‎06-30-2003
Posts: 7,155
Message 2 of 4 (364 Views)

Re: Comcast Internet Reliability

i have great service

phone is  seperated from internet so if internet has issue phone will not.

my phone works at 100% all the time.

 

post signals from modem click this link
let see why you lose internet.

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎06-01-2009
Posts: 2
Message 3 of 4 (354 Views)

Re: Comcast Internet Reliability

Jo - Thanks for responding.  You bring up an interesting point.  If you're experiencing internet issues, you don't have the same issues on your phone service?  OK - that's encouraging.  Thanks again - Bob
Posted by
Security Expert

Member Since: ‎10-07-2003
Posts: 20,976
Message 4 of 4 (248 Views)