Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,518,095

members

14

online now

1,718,877

discussions

Back to Top

Charging for 2nd IP address

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎05-27-2004
Posts: 3
Message 1 of 8 (1,229 Views)

Charging for 2nd IP address

What is the deal with charging 6.95 for a second IP address? I think we are paying more than enough already.
7 REPLIES
Posted by
Networking Expert

Member Since: ‎07-28-2003
Posts: 24,240
Message 2 of 8 (1,229 Views)

Re: Charging for 2nd IP address

Well, it's only $4.95 here, and in most instances you're better off buying a router for a one time cost and then connecting as many systems as you like. IP addresses are a precious resource, so it stands to reason if you want more than the one you are allocated with your account, you have to pay for it.



Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
N/A
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-27-2003
Posts: 1
Message 3 of 8 (1,229 Views)

Re: Charging for 2nd IP address

Plus, with a Router you a hardware firewall and the Internet sees the rotuer as the "PC" on the net. It does take a little more work to setup a router on your own, as Comcast will not help. Plus, traffic between your PC is private.
Posted by
Visitor
  • You have posted 10 replies to the community. Thank you for keeping the conversations going!
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎12-08-2003
Posts: 12
Message 4 of 8 (1,229 Views)

Re: Charging for 2nd IP address

yeah, it makes sense to charge for an additional ip address, but really, i don't see the sense in a customer purchasing one, unless all you have is a switch or hub, but even then, go get yourself a router, or even a wireless router and hook yourself up!
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎05-27-2004
Posts: 3
Message 5 of 8 (1,229 Views)

Re: Charging for 2nd IP address

I do have a router. I had to assign a 2nd IP address for my son's online game on his computer and now comcast is charging my 6.95 for the 2nd IP. Does this sound right?
Posted by
Networking Expert

Member Since: ‎07-28-2003
Posts: 24,240
Message 6 of 8 (1,229 Views)

Re: Charging for 2nd IP address

If you are running that 2nd computer outside the control of the router, yes. Make your son pay the cost...hehe. No many games require this, only the badly designed ones still need this.



Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎10-12-2010
Posts: 1
Message 7 of 8 (1,225 Views)

Re: Charging for 2nd IP address

I have a router and only two computers hooked up, one is a wireless laptop, but still getting charged an additonal $4.95 month for additional IP, if I have my own router then how do they know how many ip address I have expecially if one is via wireless.  I called and spoke with a rep and also when a tech came out to remove a digital box and was told by both that since I had the router I should not be getting charged for the extra ip address especially since the laptop is wireless, and that they usually only charge the extra fees for businesses as they have sometimes hundreds of ip address.

Posted by
Connection Expert

Member Since: ‎09-29-2007
Posts: 6,441
Message 8 of 8 (1,220 Views)

Re: Charging for 2nd IP address

Just call in and tell them to take the extra IP address off of your account.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program