Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,637,491

members

22

online now

1,815,306

discussions

Back to Top

Can't stay connected on SKYPE

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 3
903 Views

I have been using Skype for overseas and domestic calls with this computer on a COX provided cable and have moved and hooked up to comcast. Now when I connect to Skype and make a call it works for 5 to 10 seconds then dumps! Is this just a Comcast problem?

oldtp1

 

2 REPLIES
Posted by
Customer Expert

Message 2 of 3
875 Views

You should be able to use Skype without any problems. So since you are having a problem, you need to figure out what to fix.


Could you please check out the trouble-shooting suggestions at the top of this forum?





Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Connection Expert

Message 3 of 3
871 Views

Are you having any issues with general browsing and/or speed inconsistencies as well ? We need to see some data as pointed out by BethKatz. Please start there.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon