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Can't access router setup on Arris TG-862

SOLVED
Posted by
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Member Since: ‎09-14-2012
Posts: 2
Message 1 of 4 (83,535 Views)

Can't access router setup on Arris TG-862

I just got a new modem, it's an Arris Touchstone DOCSIS 3.0 Gateway TG-862.

 

It works fine, and I was able to connect to the internet wired, and connect to its wireless network just fine.

 

I want to change some of the settings on the wireless network, though.  I know to do that I'm supposed to put http://192.168.0.1/ in the browser, which should bring up the router setup - but it won't open it.  It always says the connection has timed out (in Firefox) or just "Internet Explorer cannot display the webpage" (in IE, obviously).

 

The internet is working fine, so I guess I can live without being able to change the settings, but I would really feel better if I could.  Any idea why it would connect?

 

Note: I am trying to access the configuration from a computer that is connected to the router by wired ethernet.

3 REPLIES
Posted by
Frequent Visitor

Member Since: ‎09-14-2012
Posts: 7
Message 2 of 4 (88,481 Views)

Re: Can't access router setup on Arris TG-862

Try http://10.0.0.1

 

User:  admin

Password:  password

 

Hope this helps...

Posted by
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Member Since: ‎09-14-2012
Posts: 2
Message 3 of 4 (83,509 Views)

Re: Can't access router setup on Arris TG-862

That did the trick! Thanks!

Posted by
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Member Since: ‎12-31-2012
Posts: 3
Message 4 of 4 (78,528 Views)

Re: Can't access router setup on Arris TG-862

I was unsuccessful until I used a hardwire from the same router to my Samsung TV.  Although it would work at times it was spotty at best