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Arris TG862G/CT

Posted by
Visitor
Message 1 of 2
801 Views

I have the Arris TG862G/CT modem/router for my Xfinity Triple Play package. My internet does not seem as fast as it should be and my "new" router from Comcast is not on the list. Any thoughts?

1 REPLY
Posted by
Regular Contributor

Message 2 of 2
747 Views

The router is not on the list simply because it is not available for purchase.  Is that slow connection on ethernet or wifi?  And also, what are the results of your speed tests?

I DO work for Comcast. Do I know everything? NO. Do I help thousands of customers every year? YES I do.