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ARRIS TG1682G enable 2.4 ghz

New Poster

ARRIS TG1682G enable 2.4 ghz

2.4 ghz light is not on, the 5ghz is.

How to enable?

Thanks


Accepted Solutions
Expert

Re: ARRIS TG1682G enable 2.4 ghz

Have you tried powercycling / re-starting the device ? No joy ? Try hard resetting the device by pressing and holding in the recessed reset button on the rear for 30 seconds. You will lose any customized settings.


All Replies
Expert

Re: ARRIS TG1682G enable 2.4 ghz

Do you not see the 2.4 GHz band broadcast name / SSID in your device's list of available networks ?

New Poster

Re: ARRIS TG1682G enable 2.4 ghz

No

Expert

Re: ARRIS TG1682G enable 2.4 ghz

Have you tried powercycling / re-starting the device ? No joy ? Try hard resetting the device by pressing and holding in the recessed reset button on the rear for 30 seconds. You will lose any customized settings.

New Poster

Re: ARRIS TG1682G enable 2.4 ghz

Thanks, I will try rebooting first.

This is happening at my son's house. When I go there I will do a reboot and then a reset if I have to.

I'll let you know how I make out.

 

Thanks again

 

New Poster

Re: ARRIS TG1682G enable 2.4 ghz

The light doesn't come on , but the 2.4ghz is working. 

Everything works fine, playstation, laptops and desktop wired.

Thanks.

Expert

Re: ARRIS TG1682G enable 2.4 ghz

Thanks for posting back.