Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
Visitor
Member Since: ‎01-12-2011
Posts: 3
Accepted Solution

missing channels with built in digital tuner

since this week's transition, i can't get channels (like msnbc for example) even though i have a digital tuner in the Vizio tv.should I still need a converter box?
Posted by
Cable Expert
Member Since: ‎12-31-2004
Posts: 10,676

Re: missing channels with built in digital tuner

You should be able to get at least two free DTAs from Comcast.

Posted by
Visitor
Member Since: ‎01-12-2011
Posts: 3

Re: missing channels with built in digital tuner

i was getting HD signals on most channels before. The DTAs are not HD.
Posted by
Connection Expert
Member Since: ‎06-30-2003
Posts: 7,153

Re: missing channels with built in digital tuner

Yes you will still need a dta box to get back all the channels you lost

 

for now rescan your TV

 some station had two channels a analog and digital one

 

BTW the dta will be free ,no charge per month and in most cases you will get a digital box free as well.

Need to call or visit office for details

 

Posted by
Cable Expert
Member Since: ‎12-31-2004
Posts: 10,676

Re: missing channels with built in digital tuner

You can get a splitter so that you can still use your TV HD tuner for the local channels.

Posted by
Visitor
Member Since: ‎01-12-2011
Posts: 3

Re: missing channels with built in digital tuner

I knew that. That was my last resort though.

 

Thanks for the quick help!

Advanced
You must be signed in to add attachments