Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
tv changes channels by it self I even removed the batteries from remote and it still kept changing channels every couple of minutes what is going on this happen on only one tv out of 5 in the house?
05-08-2011 07:33 PM
cable box it stop for a while and started again it just changes to a ramdon channel not one up or down from the one we are watching I looked out front of my home I thought someone was screwing with us
05-08-2011 08:30 PM
Sometimes you can clear up problems such as this by unplugging the box's power for a moment, then plugging it back in. You will temporarily lose program guide data, but it will be replenished over a few hours.
05-08-2011 08:45 PM
Thanks I will give it a try, your help is apprericated, we thought we were going crazy
05-08-2011 08:54 PM
If WE's suggestion doesn't do the trick, one other possibility to consider is stray IR radiation generated by aging compact fluorescent lamps. I've experienced wacky behavior as a result of this in the past.
05-09-2011 11:32 AM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Xfinity.com Feedback | Site Map