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cable box yellow data light stays on

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Posted by
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Member Since: ‎01-17-2011
Posts: 2
Message 1 of 4 (31,738 Views)

cable box yellow data light stays on

On one of my cable boxes, the yellow data light stays on. Is there any issue with this happening?

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Posted by
Edited on
‎01-17-2011 01:18 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 16,246
Message 2 of 4 (32,410 Views)

Re: cable box yellow data light stays on

[ Edited ]

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.

3 REPLIES
Posted by
Edited on
‎01-17-2011 01:18 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 16,246
Message 2 of 4 (32,411 Views)

Re: cable box yellow data light stays on

[ Edited ]

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.

Posted by
Visitor
Member Since: ‎12-01-2012
Posts: 7
Message 3 of 4 (26,380 Views)

Re: cable box yellow data light stays on

ty

Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
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Member Since: ‎12-02-2014
Posts: 2
Message 4 of 4 (8,851 Views)

Re: cable box yellow data light stays on

That worked.  Comcast wanted me to know the latest Hobbit movie is available. I went to the Guide Setup and turned off the light.  I wonder if anyone at Comcast ever thinks about how their aggressive marketing comes across.

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