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cable box yellow data light stays on

SOLVED
Posted by
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Member Since: ‎01-17-2011
Posts: 2
Message 4 of 4 (34,252 Views)

cable box yellow data light stays on

On one of my cable boxes, the yellow data light stays on. Is there any issue with this happening?

1 ACCEPTED SOLUTION
Posted by
Edited on
‎01-17-2011 01:18 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 17,041
Message 3 of 4 (37,438 Views)

Re: cable box yellow data light stays on

[ Edited ]

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.

3 REPLIES
Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • The Community would like to Welcome you!

Member Since: ‎12-02-2014
Posts: 2
Message 1 of 4 (11,365 Views)

Re: cable box yellow data light stays on

That worked.  Comcast wanted me to know the latest Hobbit movie is available. I went to the Guide Setup and turned off the light.  I wonder if anyone at Comcast ever thinks about how their aggressive marketing comes across.

Posted by
Visitor
Member Since: ‎12-01-2012
Posts: 7
Message 2 of 4 (28,894 Views)

Re: cable box yellow data light stays on

ty

Posted by
Edited on
‎01-17-2011 01:18 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 17,041
Message 3 of 4 (37,439 Views)

Re: cable box yellow data light stays on

[ Edited ]

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.