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cable box yellow data light stays on

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Member Since: ‎01-17-2011
Posts: 2
Message 4 of 4 (36,210 Views)

cable box yellow data light stays on

On one of my cable boxes, the yellow data light stays on. Is there any issue with this happening?

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Member Since: ‎12-02-2014
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Message 1 of 4 (13,323 Views)

Re: cable box yellow data light stays on

That worked.  Comcast wanted me to know the latest Hobbit movie is available. I went to the Guide Setup and turned off the light.  I wonder if anyone at Comcast ever thinks about how their aggressive marketing comes across.

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Member Since: ‎12-01-2012
Posts: 7
Message 2 of 4 (30,852 Views)

Re: cable box yellow data light stays on

ty

Posted by
Edited on
‎01-17-2011 01:18 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 17,628
Message 3 of 4 (40,272 Views)

Re: cable box yellow data light stays on

[ Edited ]

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.