Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,467,176

members

38

online now

1,692,026

discussions

cable box keeps rebooting

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎01-14-2010
Posts: 1
Message 2 of 2 (1,585 Views)

cable box keeps rebooting

Hi.  My cable box keeps rebooting.  The time stays on 12pm and I don't have access to channel listings, dvr or ondemand.  I receive cable, but it just keeps rebooting.  Anyone else with these issues?

1 REPLY
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,636
Message 1 of 2 (1,583 Views)

Re: cable box keeps rebooting

If the set top box has enough space to keep the box from overheating, the next step would either take the box to your local comcast office for a swap, or call it in, and schedule a tech to come out and replace it.