Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
Regular Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.



Member Since: ‎07-15-2013
Posts: 10

X1 to X2 Upgrade Question

I currently have the X1 Service.  My question is when X2 does become available will it require a new set top box or will it be just a firmware upgrade?  Also will we need to order the X2 service or will we be just upgraded since we are existing X1 Customers.

 

Thanks in advance,

 

John