Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,429,718

members

23

online now

1,657,870

discussions

X1 to X2 Upgrade Question

Posted by
Regular Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎07-15-2013
Posts: 10
Message 1 of 1 (1,531 Views)

X1 to X2 Upgrade Question

I currently have the X1 Service.  My question is when X2 does become available will it require a new set top box or will it be just a firmware upgrade?  Also will we need to order the X2 service or will we be just upgraded since we are existing X1 Customers.

 

Thanks in advance,

 

John