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Visitor
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Member Since: ‎06-19-2013
Posts: 1

X1 Platform

Got a glossy mailer promoting new X1 platform, only to find that as an existing customer I can't get it!  And, they don't know when I can because of "limited inventory". Can't even sign up on a wait list. 

Posted by
Official Employee



Member Since: ‎01-09-2012
Posts: 11,726

Re: X1 Platform


TaxMom wrote:

Got a glossy mailer promoting new X1 platform, only to find that as an existing customer I can't get it!  And, they don't know when I can because of "limited inventory". Can't even sign up on a wait list. 


Apologies for any confusion we may have caused. I have asked that someone from our MA team contact you directly.

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Visitor
Member Since: ‎12-13-2003
Posts: 3

Re: X1 Platform

Will I be able to exchange my current DVR for the X1 with no additional fees?