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I have Vizio 37 inch model E370VA - I'm having the problems mentioned above. This is my third TV in a year and 3rd cable box. Vizio said to make sure my TV is set to the PCM setting and also make sure the cable box is set to PCM as well. I have a Motorolla HD box. Does anyone know if the box has such a setting?? thanks
02-01-2012 02:38 PM
On my Pace box i do. Keep TV on and turn the box off then hit menu. On my box it's in HDMI settings.
02-01-2012 03:08 PM
I don't have it on my motorola box. Have you tried switching to component cables to see if it is an hdmi issue? There might be an incompatibility issue between the vizio tv and the cable box.
What cable box do you have.?
02-01-2012 03:33 PM
I was thinking about switching to cables. I have to check the model number and I will post the number. I really appreciate your comments.
02-01-2012 03:46 PM
model # is motorolla DC X3200
02-01-2012 03:58 PM
i have that same box in the office here. I am interested now. Im going to take a look
02-01-2012 03:59 PM
ok, please let me know..vizio's customer servcie is terrible.
02-01-2012 04:17 PM
read this. also you can google your issue. Seems a lot of vizio people have issues with that box.
02-01-2012 04:18 PM
I tried a few different boxes here. I tried a Mot RNG110, RNG150n, Moto 3400...i actually could not get my hands on a 3200 but the 3400 is basically the MOCA version of the 3200 so they should have the same options. At least in this market they do. When i...
Left TV on
Turned box off via power button
Hit menu to access user settings
Went to Additional HDMI settings (only comes up if box is hooked up via HDMI cable)
Under audio settings i had 3 settings one of them being PCM (actually L-PCM)
02-01-2012 04:24 PM
so you have to turn the cable box off with the comcast remote and then press the menu button on the comcast remote? or turn off box via button on box? How does the box work if you turn it off?
02-01-2012 04:35 PM
Yes you leave the cable box off and then press menu, the box is never really off, just goes into sleep mode. then press the menu button that will bring you to the config screen where you can set the resolution setting.
02-01-2012 04:42 PM
ok, I'll try it, but after reading the other comments, it appears to be a handshake problem with the HDMI interface. Do you work for comcast?
02-01-2012 04:44 PM
yes power the box down and a second or so later hit menu. The box still has power to it even though it is "turned off" it takes you to a user settings menu
02-01-2012 04:45 PM
I do yes but my name is not in red so don't send me any personal info because i have no way to prove it to you.
02-01-2012 04:46 PM
ok thanks - after reading other posts, its probably the handshake issue mentioned above. Figures I had to buy this TV!!
02-01-2012 04:46 PM
no problem. thanks to all...
02-01-2012 04:47 PM
Good luck. Could do Component cables like Rog was saying?
02-01-2012 04:50 PM
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