Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,430,408

members

31

online now

1,658,577

discussions

USB Ports on Motorola DCH3416 Cable Receiver

Posted by
Frequent Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎06-23-2004
Posts: 10
Message 10 of 10 (11,775 Views)

USB Ports on Motorola DCH3416 Cable Receiver

My Motorola DCH3416 Cable Receiver which  came with our Comcast
Digital Cable service subscription has two USB ports, one on the  front and one on the back.  I would like to know what these ports are for, and services are available from Comcast using
these ports.  [The Motorola DCH3416  Operations Manual, which I downloaded from the Internet, says that the  services available from these ports depend on the "service provider"  (which of course is Comcast)].  Thanks, Bill, Annapolis, Maryland
9 REPLIES
Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 1 of 10 (11,642 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver


philynne wrote:
...My question is why does Comcast not enable these ports (eSATA, US?

My answer is that I don't know -- but they don't.  Perhaps they fear that if they activated them then people would try to use them and they'd have one more thing to go wrong on the box.  

Posted by
Visitor
  • The Community would like to Welcome you!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎04-11-2009
Posts: 2
Message 2 of 10 (11,644 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

I understand they are not active but this is due to Comcast not providing the firmware that supports the ports that are provided with the Motorola unit.  Other cable companies do enable these ports.  My question is why does Comcast not enable these ports (eSATA, US?
Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 3 of 10 (11,646 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver


philynne wrote:
Would like to see the Comcast rep that monitors this forum to provide comment.  To confirm if the port is active or not, and it not, why? 

The USB ports are not active, other than power.  They probably aren't active because the firmware in the boxes has no current use for them.

Posted by
Visitor
  • The Community would like to Welcome you!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎04-11-2009
Posts: 2
Message 4 of 10 (11,649 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

Would like to see the Comcast rep that monitors this forum to provide comment.  To confirm if the port is active or not, and it not, why? 
Posted by
Valued Contributor

Member Since: ‎09-11-2008
Posts: 369
Message 5 of 10 (11,754 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

I agree, that would be great, Dish Network allows this, they do charge a one time fee to activate the port, but no one seemes to mind to much....heck even now you can turn your non-dvr Dish Netowk box into a DVR with a one time fee and no monthly charge,
Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 6 of 10 (11,763 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

It would really be nice if the eSATA ports were active.  The firewire is, and I've used it to save programs on a PC (not sure if it still works).
Posted by
Frequent Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎06-23-2004
Posts: 10
Message 7 of 10 (11,765 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

I'm sure Motorola put them there for a reason.  But I guess Comcast doesn't see fit to use them for anything.  It would be nice if they could be used to connect an external hard drive to increase the storage capacity of recorded programs.
Posted by
Valued Contributor

Member Since: ‎09-11-2008
Posts: 369
Message 8 of 10 (11,767 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

You can charge your cell phone or PS3 controller....lol, Smiley Happythey don't do anything.
Posted by
Problem Solver
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • Communication is Key. Way to go, keep it up. Congrats on 100 Replies!

Member Since: ‎10-08-2003
Posts: 470
Message 9 of 10 (11,773 Views)

Re: USB Ports on Motorola DCH3416 Cable Receiver

They have power on them but are otherwise disabled.