Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
I just bought the new Sony Internet TV. Connection issues have been numerous. Our current connection is only bringing in the internet service; how do I get the live TV to operate. We have the standard comcast box for the digital transition you recently implemented. Thank you for your assistance.
12-27-2011 06:49 PM
The Sony and the Logitech Google TV boxes are intended for use with a HD digital set top box and will not work with a DTA.
You need a full HD set top box with HDMI and a HDTV with HDMI connections and HD service from Comcast.
12-27-2011 07:00 PM
12-27-2011 07:06 PM
Thanks for the info. Does Comcast provide the full HD Digital Set top box with HDMI connections? If so, how do I get one? The TV has HDTV with HDMI connections and I have HD service with you (Xfinity).
12-27-2011 07:39 PM
Stop by your local Comcast office, if your swapping equipment take the old box and remote with.
Sometims around the holidays there is a shortage of HDMI boxes, check with the local office people in person for what they have in stock.
12-27-2011 07:44 PM
Thanks, hopefully this will work. Sounds good. I'll stop by my local Comcast Office to get the new box. I appreciate your timely response. Happy New Year
12-27-2011 08:18 PM
You can still use a Comcast SD Cable box with your new Sony Bravia.
Run the coax from the Comcast Cable box, to the coax/antenna port on the back of the TV. Let the TV scan for channels (should really only find one, normally channel 3). Use your Cable Box remote to change channels.
You will not get HD image quality, just versions of of blown up/or stretched SD TV, but actually not that bad.
But, as other have said, if you can get hold of an HDMI box, the better. Also, you need to subscribe to HD TV from Comcast.
When all said and done, use your (now liberated) Coax/antenna port to pull down some true HD (and free) over the air broadcasts.
If you have a Smaprtphone (iOS or Android), also download SOny's excellent app which allows you to remotely control the TV and "everything" else that is connected via HDMI. Very neat!
12-28-2011 04:32 PM
I took the post as the poster having a Sony Google TV adapter box and not a full HDTV.
Sony uses the term Sony Internet TV universally between the standalone box and a full HD Sony Internet TV.
12-28-2011 04:39 PM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Xfinity.com Feedback | Site Map