Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,004

members

18

online now

1,668,002

discussions

SMK-LINK VP3700 remote control with X1 DVR

Posted by
Visitor
Member Since: ‎08-31-2013
Posts: 7
Message 2 of 2 (941 Views)

SMK-LINK VP3700 remote control with X1 DVR

Has anyone gotten an SMK-LINK VP3700 remote to work with the Comcast X1 box?   The VP3700 is a bluetooth remote that also does Infrared.  It worked great with the old Comcast DVR, but not with my X1 boxes.    The Blu-Link.com website says Comcast's 4-digit codes are 3000 and 3005, but those have not been working.

 

References:

 

http://www.blu-link.com/codelist-cable.htm

VP3700 user guide: http://cdn.shopify.com/s/files/1/0172/7870/files/vp3700-guide.pdf

1 REPLY
Posted by
Visitor
Member Since: ‎08-31-2013
Posts: 7
Message 1 of 2 (898 Views)

Re: SMK-LINK VP3700 remote control with X1 DVR

I got this response from the remote manufacturer:  ..."Xfinity series is just like the RNG series boxes made by Pace. They use an infrared bandwidth which is outside the range of some universal remote, including ours" ...