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Posted by
New Visitor
Member Since: ‎07-25-2009
Posts: 2
Accepted Solution

Remote Not Working Properly

All of a sudden, without any know changes, the cable box began responding slowing to signals from the remote control.  Sometimes there is a several second lag and sometimes there is no response at all.  I changed the batteries in the remote and it had no effect.  What can I do to troubleshoot this problem?

Posted by
Silver Problem Solver
Member Since: ‎06-17-2008
Posts: 13,999

Re: Remote Not Working Properly

unplug the box to reset it.  it will take a few hours for the guide data to load.

Posted by
New Visitor
Member Since: ‎07-25-2009
Posts: 2

Re: Remote Not Working Properly

Thanks, that worked.