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Ref. Code: s0500

Posted by
Visitor
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Member Since: ‎01-04-2012
Posts: 1
Message 1 of 4 (4,293 Views)

Ref. Code: s0500

I just tried calling Comcast about my cable being out & it said they couldn't take my call because of high call volume.  My cable is giving me the error code listed above, is cable out in my area?

3 REPLIES
Posted by
Silver Problem Solver

Member Since: ‎06-17-2008
Posts: 13,999
Message 2 of 4 (4,286 Views)

Re: Ref. Code: s0500

if you click the my account tab top right of this page on the right side you can check for an outage.  are you sure its not Saoo that be signal related and could be caused by an outage in your area.

Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 3 of 4 (4,250 Views)

Re: Ref. Code: s0500

Thank You
-Keisha-
Posted by
Visitor
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Member Since: ‎12-28-2013
Posts: 1
Message 4 of 4 (2,173 Views)

Re: Ref. Code: s0500

Why are none of my HD channels working?

Code So500 should be available momentarily has been showing for more than 30 mins

 

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