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Posted by
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Member Since: ‎01-04-2012
Posts: 1

Ref. Code: s0500

I just tried calling Comcast about my cable being out & it said they couldn't take my call because of high call volume.  My cable is giving me the error code listed above, is cable out in my area?

Posted by
Silver Problem Solver



Member Since: ‎06-17-2008
Posts: 13,999

Re: Ref. Code: s0500

if you click the my account tab top right of this page on the right side you can check for an outage.  are you sure its not Saoo that be signal related and could be caused by an outage in your area.

Posted by
Official Employee



Member Since: ‎09-20-2011
Posts: 1,561

Re: Ref. Code: s0500

Thank You
-Keisha-
Posted by
Visitor
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Member Since: ‎12-28-2013
Posts: 1

Re: Ref. Code: s0500

Why are none of my HD channels working?

Code So500 should be available momentarily has been showing for more than 30 mins