Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,467,003

members

5

online now

1,691,881

discussions

Re: Freezing during playback of On Demand TV

Posted by
Visitor
Member Since: ‎03-04-2012
Posts: 1
Message 2 of 2 (494 Views)

Re: Freezing during playback of On Demand TV

Same issue, but on tv with several different channels.

Frezzing every 10 -20 seconds.'

What is the fix?

Can anyone help or give answers?

1 REPLY
Posted by
Visitor
Member Since: ‎03-06-2012
Posts: 4
Message 1 of 2 (465 Views)

Re: Freezing during playback of On Demand TV

I had this issue with it freezing, It would only happen with on demand HD. It was a HDMI cable issue. The tech told me that their service and equipment has communication problems with HDMI cables unless they are the most Up to date model with the latest software capability.