Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,870

members

20

online now

1,668,682

discussions

Picture going black when fast forwarding recorded programs

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-06-2012
Posts: 1
Message 1 of 1 (414 Views)

Picture going black when fast forwarding recorded programs

I just recently had comcast setup anyroom dvr in my house.  They replaced all my boxes with brand new ones and now whenever I fast forward through a record show on my DVR my screen will go black.  If I press play or guide the picture will come back.  Does anyone know why this is happening?