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I noticed while watching NCAA games that sparatic freezing of picture along with green light flashing on my Pace DC50x digital box. I have unplugged for over 30 minutes twice so far. No matter what channel I chose it keeps happening.
I have called comcast, thru automated system got to the resend signal??
I am currently watching 76ers vs Miami game & it is still doing the picture freeze & flashing light.
Am I in need of new equipment???
Solved! Go to solution
04-03-2012 08:06 PM
Picture freezing is usually caused by low signal. Since you already tried resetting the box and calling comcast and they sent a signal to the box the next step is to have a service tech come out.
04-03-2012 09:31 PM
I've had the same problem for over a year. Comcast has been out 5 or 6 times. I've replaced my DVR 4 or 5 times but it is still a problem. I finally gave up on them being able to fix it. I wish you luck but I wouldn't hold my breath on them fixing it.
04-06-2012 10:06 PM
Sounds just like Comcast!! I have the same problem that just started, randomly it freezes up for a second or two, it's annoying but maybe easier than dealing with Comcast's non fixes! I think I'll just try exchanging the explorer DVR and hope that fixes it.
06-23-2012 08:16 AM
It's probably a signal issue and not the DVR. Get a tech out to confirm you signals and he will fix it if they are out of spec.
06-23-2012 01:49 PM
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