Lang button solved the problem! My neighbor's TV was set to spanish which played english audio for most but not all channels. Conspicuously, the channels without audio played English during the commercials but not during normal programming.
You rock. I was just about ready to take two in but thought I would check the internet. Thanks for telling us how to do such a simple fix. Makes you think how many have been charged for the service guy to come out.
thanks for the suggestion about the "Lang" button. I pressed it and Voila! Sound! I had been DAYS without audio on Ch 4, called Customer Service, sounded like the rep was in India or somewhere, he promised to send out a tech... I should have looked in this Forum first, the answer was right here... so easy! Thank you!
Thank you SO MUCH. This was driving me nuts. One has to wonder why such a button would be so prominently necessary on the remote. Do people switch languages so often that they can't dig into the menu to do that? Anyway, thanks again!
Here's a new twist. I was so happy to find this thread, ran to the kitchen, HIT THE LANG button and "ENG" for "english" gave me Matt Lauer's voice again - for 3 seconds. Without pushing any buttons, "ENG" only stayed on for 3 seconds and FLIPPED back to "SPA" all by itself! This happened 20 times before I finally just got lucky and got it to stick. I warned my wife - NEVER PUSH THE LANG BUTTON!!
Thank you SO MUCH for posting this! I've had no sound on half of my channels on the bedroom tv since Saturday. I was about to call today till I found this post. Indeed it was the language button! (The clincher was that I heard one local commercial this morning but none of the network ones).
Why did they even put such a button in such a easy place to mistakenly press.
Just for the record. The button getting mistakenly pushed does not have to happen to lose sound with the DTAs. They may get a signal error or coding error that causes this also.
I know, had it happen to me. Watching a program, in the middle it lost sound, thought it might be the station so I waited to see if it comes back. Other channels were fine. Pushed the LANG button after a few minutes sound came back on.
Did I push the button my accident. NO. The remote was lying flat on a table, not in my hands, with nothing around it to fall on the button by accident either.
Just so people know it can happen without anyone; young kids or adults; pressing the button.
You are so very awesome... I was having the same problem, no sound on a few channels, no sound on commercials on others and one was in spanish. This came out of nowhere... I just pressed the lang button and viola... all better. Thank you so much for the post, this has been driving me crazy for 2 weeks! I had finally had enough and was about to call Comcast! Thanks again!
Big Thanks!! Same thing with my daughter's tv and after reading your post about the language button, I did remember having pressed it and it must have been on that one channel when I did it. All fixed!!
THANK YOU! so much! I've been going through the same thing for so long. I could not figure out why I was only getting sound on some channels and not on others and some only on the commercials until I read this. I hit the "lang" button and now I have sound on everything. I was about to call Comcast and have them come out to see what was wrong. This was on a TV in the bedroom we don't use often but I decided to use in my home office. You saved the day. Thanks for posting this!
I've got a DTA adapter on 2nd television and I have no picture or sound. I've tried to connected thru VCR and have the same issue. Changed Tv setting from 3 to 4 and on tv and adapter but still no help.
When I replaced an old analog TV with a new digital model, I had no sound on any channel via the digital adapter, although DVD player worked fine. Unplugging the Cisco DTA and letting it re-initialize solved the problem.
Sorry my reply took so long. I was out of town. I am still having the same problem:
1. No sound on some channels
a. some channels have sound but the commercials do not (not such a big problem LOL)
b. some channels have dialog but no music
c. Some channels have narrative dialog but filmed parts of shows (documetaries, etc) do not
2. No sound when watching DVDs
3. No sound when playing Wii games
This all started out of the blue 3 weeks ago. Comcast had me unplug and then replug the box and then they sent a signal. This did nothing. They told me I needed to have someone come out but I've read on other boards that the techs can't fix it and you get charged anyway for this problem, and that sometimes they went to get a new box and it still didn't help. I am partially disabled and short on funds, so I can't afford a needless tech visit and I can't go down and get a box myself. Therefore i am posting here to see if we can get this fixed.
I have a Motorola DVR box DCH3416
I have the long, silver Comcast remote.
our setup is through my Yamaha receiver for sound and there is also a wireless network attached. Like I said before, this all started out of the blue...thanks for any help or advcie you can give me. All the channels I like to watch are not working properly and I feel as if I have wasted my entire cable payment this month, which is very frustrating as I am so tight on money anyway. I like to have cable to keep me company but if this keeps up it is a needless expense. I've been advised by many to go satellite or U-Verse, but I really don't want to as I know nothing abou them
I was experiencing the same problem tonight and didn't understand why it only affected some of the lower channels. I'm glad I decided to run a search and found this forum because it was indeed the Language button that was at issue.