Comcast Leesburg Fl just switched to all digital. On both digital HDTV DVRs I am getting the "you need a digital box prompt" I thought the DVR were digital boxes. Smells like a conspiracy to me
Whent on tech chat - he supposedly rest the boxes. Went home at lunch same story - No MSNBC and a few ohers , just the splashscreen you need digital equipment... even did a hard reboot of the units - the 2 are the same so it has to be on their sde.
I tried again last night with support. They essentialy don't have a clue why it is happening . She tested the box and said it is compatable an sent a reset signal with no change resulting . The kitchen tv that has a digital tuner is getting exactly the same results on the same channels. She also said if the conversion is complete I would not get any signal on that TV . It appears that she is doing help from a computer prompt screen and is unaware of what is actually going on. . It will remain a mystery for the forceeable future and I will get MSNBC through the computer for now as I don't have the time to waste getting a non answer.