Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,383,815

members

40

online now

1,614,578

discussions

NO PICTURE NO SOUND

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎09-28-2012
Posts: 1
Message 1 of 1 (791 Views)

NO PICTURE NO SOUND

I ORDERED THE SELF INSTALL GUIDE FOLLOWED ALL THE STEPS. GOT TO THE PART WHERE YOU CALL FOR AN ACTIVATION...WAIT FOR THE PROGRAMS TO LOAD IN THE GUIDE, I CAN SEE THEM BUT MY TV SCREEN STAYS BLACKED OUT AND THERE IS NO SOUND....

-->