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Posted by
New Visitor
Member Since: ‎08-09-2013
Posts: 1

How do you qualify for X1 Platform

Is the X1 platform available to current triple play customers in CT? If so, how do you go about getting it installed and if not available any idea when it will be available to current triple play customers?

Posted by
Contributor
Member Since: ‎08-08-2013
Posts: 7

Re: How do you qualify for X1 Platform

Call them and ask.  Simple as that.

Posted by
Bronze Problem Solver
Member Since: ‎10-18-2008
Posts: 4,590

Re: How do you qualify for X1 Platform

You should look at the X1 forums before you do anything.

Posted by
Recognized Contributor
Member Since: ‎06-03-2013
Posts: 316

Re: How do you qualify for X1 Platform

X1 is available in CT and in order to get it out there, you need to be in a triple play.  Contact Comcast and ask them to switch you to the X1 boxes.  

 

If you are going to switch keep in mind that all boxes have to be X1 you can't keep new and old boxes mixed together.  Also there is a pro install involved, however if you contact Comcast, there are promotions to do a free install or swap.