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Visitor
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Member Since: ‎03-26-2010
Posts: 2
Accepted Solution

Guide on Comcast remote not working (Red OK/Select Button)

Ive tried my programming code and the volume works but my guide doesnt work.

Posted by
Silver Problem Solver



Member Since: ‎06-17-2008
Posts: 13,999

Re: Guide on Comcast remote not working (Red OK/Select Button)

did you press cable and then press guide?   try unplugging the box and then plugging it back in.

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Visitor
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Member Since: ‎10-26-2008
Posts: 2

Re: Guide on Comcast remote not working (Red OK/Select Button)

did you press cable and then press guide?

 

 

Yes that worked for me. Thanks!

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Visitor
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Member Since: ‎06-23-2012
Posts: 1

Re: Guide on Comcast remote not working (Red OK/Select Button)

I had the same problem... I fixed reading this post...  Thank you guys..!!!

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Visitor
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Member Since: ‎01-03-2013
Posts: 1

Re: Guide on Comcast remote not working (Red OK/Select Button)

Wow, After 2 hours and 2 different calls with comcast and STILL they were unable to help me over the phone......this answer helped me right away! Thank you thank you thank you!!

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Visitor
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Member Since: ‎01-01-2014
Posts: 2

Re: Guide on Comcast remote not working (Red OK/Select Button)

any way to "lock" the guide button to the cable box?

Posted by
Visitor
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Member Since: ‎01-01-2014
Posts: 2

Re: Guide on Comcast remote not working (Red OK/Select Button)

Found this

 

Remap a Key

 

Press the TV device key.

Press and hold Setup until the remote blinks twice.

Type in 994, the remote will blink twice.

Press the Cable device key.

Press the Guide button (or any other button you want to copy over to the TV side).

Press the TV device key.

Press the Guide button (or whatever the other button was you want to copy to the TV side).

If all went well, the remote will blink twice.

 

And then do the same for the Exit button

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