Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,467,588

members

43

online now

1,692,429

discussions

Digital Adapter Remote won't turn TV ON

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎04-11-2010
Posts: 2
Message 5 of 5 (2,712 Views)

Digital Adapter Remote won't turn TV ON

Our Digital Adapter Remote works fine for turning off the TV, volume and channels, but it won't turn the TV ON.  I've tried every remote code online and in the manual.  It is a Philips LCD TV.  Any ideas?

4 REPLIES
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,446
Message 1 of 5 (2,608 Views)

Re: Digital Adapter Remote won't turn TV ON

You might try contacting Universal Electronics, the company that made the remote: http://www.uei.com/html.php?page_id=90

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,639
Message 2 of 5 (2,615 Views)

Re: Digital Adapter Remote won't turn TV ON

A silver full remote will not control a DTA, but the new platnium ones do.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎04-11-2010
Posts: 2
Message 3 of 5 (2,633 Views)

Re: Digital Adapter Remote won't turn TV ON

Tried all of those solutions, and none of them worked.  I do have an extra 'silver' full-function remote - can you use one of those to control a DTA box?  If so how?

Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,446
Message 4 of 5 (2,698 Views)

Re: Digital Adapter Remote won't turn TV ON


ivfish wrote: Our Digital Adapter Remote works fine for turning off the TV, volume and channels, but it won't turn the TV ON.  I've tried every remote code online and in the manual.  It is a Philips LCD TV.  Any ideas?

This has been an ongoing problem for some Philips, Magnavox, and related model sets. Please see this thread: http://forums.comcast.com/t5/XfinityTV-and-Equipment/DTA-Remote-won-t-turn-on-Philips-Magnavox-19PR1...