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Posted by
Visitor
Member Since: ‎09-20-2011
Posts: 3
Accepted Solution

DVR

I just had a DVR hooked up and the box runs really hot & when I turn off my TV & DVR I can still hear the motor running is this normal ? This is kinda  concerning to me , I have to leave the cabinet door open so it can vent the heat out. Also the box that was hooked up was used because it was scratched.!

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 13,981

Re: DVR

A set top box or a DVR is on all the time, when you turn it off, it doesn't really turn off.  A DVR has a hard drive and a fan inside just like a computer, so those are always running.  They are always buffering the live TV and recording to the drive.

 

If you have a Motorola DVR, the older silver large ones run hotter than the new ones, but even the new ones need open space around all sides and air flow.  You might want to try and exchange it for a newer DCX3400 (the "black" DVR) at your local office as it will run slightly cooler.  These boxes do need air around them, and will fail or error out if they overheat.

Posted by
Silver Problem Solver
Member Since: ‎12-13-2007
Posts: 3,325

Re: DVR

Comcast is not a GREEN company, apparently they have never heard of hibernate or standby (like PCs).

Posted by
Gold Problem Solver
Member Since: ‎12-03-2007
Posts: 9,520

Re: DVR


edpeters wrote: Comcast is not a GREEN company ...

Nope. With around 20 million TV customers, and if each has just one cable box, and each box uses about 20 watts 24/7/365, that's 400,000,000 watts, or 400,000 kilowatts, or 400 megawatts, the size of a small commercial power plant, just to power cable boxes that most of the time are doing . . . well, pretty much nothing.

Posted by
Silver Problem Solver
Member Since: ‎06-17-2008
Posts: 13,999

Re: DVR

add to that all of ATT, Verizon, Dishtv boxes that do the same thing and then look what that adds up to.

Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 15,189

Re: DVR


edpeters wrote:

Comcast is not a GREEN company, apparently they have never heard of hibernate or standby (like PCs).


That should be directed at the box manufacturer. Comcast doesn't make the boxes. They supply what someone else makes.



 


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Posted by
Silver Problem Solver
Member Since: ‎12-13-2007
Posts: 3,325

Re: DVR


Queen-Evie wrote:

edpeters wrote:

Comcast is not a GREEN company, apparently they have never heard of hibernate or standby (like PCs).


That should be directed at the box manufacturer. Comcast doesn't make the boxes. They supply what someone else makes.


I was under the impression that Comcast/Xfinity (as the customer to those companies) presented them with the specifications for the converter boxes.  Now, I can understand in the initial start to the going digital Comcast would have to rely on old technology, but I would also expect that they would spec. the new boxes to be not only "user" friendly, but also "environmentally" friendly..   I'm sorry, I keep thinking that Comcast/Xfinity actaully cares about something other than the bottom line, and therefor maintains its status at the bottom of customer service and technology....

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