Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
I have two NHL games in HD stuck on my DVR--they will not delete from My Recordings. They're taking up some valuable space on the DVR, and I'd like to get them off. Simply deleting the recordings like I do all others won't work. Any suggestions? Thanks.
Solved Go to solution
02-08-2012 08:28 AM
Power cycling the DVR will rebuild the database of the shows and then you can delete them.
Please unplug the AC power on the DVR for 2 minutes, then power it up again. The guide can take up to 24 hours to fully populate.
02-08-2012 11:41 AM
Thanks. Possibly a dumb question, but doing this won't delete all of the saved shows on the DVR? I guess not, if it rebuilds the database--but I just want to be sure so I don't lose anything I haven't watched yet.
02-08-2012 11:59 AM
Normally the shows will remain unless there is severe corruption on the database. If the database is that bad, then there is no guarantee that any show would be watchable.
02-08-2012 11:30 PM
I actually tried your first suggestion last night and it worked--got both games off. Thanks for the help!
02-09-2012 08:08 AM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Xfinity.com Feedback | Site Map