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DVR won't delete items

SOLVED
Posted by
Visitor
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Member Since: ‎02-08-2012
Posts: 3
Message 6 of 6 (2,519 Views)

DVR won't delete items

I have two NHL games in HD stuck on my DVR--they will not delete from My Recordings. They're taking up some valuable space on the DVR, and I'd like to get them off. Simply deleting the recordings like I do all others won't work. Any suggestions? Thanks.

1 ACCEPTED SOLUTION
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,042
Message 5 of 6 (2,558 Views)

Re: DVR won't delete items

Power cycling the DVR will rebuild the database of the shows and then you can delete them.

 

Please unplug the AC power on the DVR for 2 minutes, then power it up again.  The guide can take up to 24 hours to fully populate.

5 REPLIES
Posted by
Visitor
Member Since: ‎10-10-2008
Posts: 1
Message 1 of 6 (508 Views)

Re: DVR won't delete items

That worked, thanks

Posted by
Visitor
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Member Since: ‎02-08-2012
Posts: 3
Message 2 of 6 (2,477 Views)

Re: DVR won't delete items

I actually tried your first suggestion last night and it worked--got both games off. Thanks for the help!

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,042
Message 3 of 6 (2,482 Views)

Re: DVR won't delete items

Normally the shows will remain unless there is severe corruption on the database.  If the database is that bad, then there is no guarantee that any show would be watchable.

Posted by
Visitor
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Member Since: ‎02-08-2012
Posts: 3
Message 4 of 6 (2,507 Views)

Re: DVR won't delete items

Thanks. Possibly a dumb question, but doing this won't delete all of the saved shows on the DVR? I guess not, if it rebuilds the database--but I just want to be sure so I don't lose anything I haven't watched yet.

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,042
Message 5 of 6 (2,559 Views)

Re: DVR won't delete items

Power cycling the DVR will rebuild the database of the shows and then you can delete them.

 

Please unplug the AC power on the DVR for 2 minutes, then power it up again.  The guide can take up to 24 hours to fully populate.