Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,848

members

26

online now

1,668,667

discussions

DVR program won't delete

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎01-21-2012
Posts: 5
Message 3 of 3 (1,204 Views)

DVR program won't delete

DCH3416 Motorola DVR

 

Problem:  Program won't delete normally or through DVR Manager/Cleanup.  1st time I've ever had this happen.  It's a 4 hour program of Olympics that I recorded with 30 minutes extended time.  Any ideas how to get this to go away?

2 REPLIES
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎11-27-2012
Posts: 2
Message 1 of 3 (791 Views)

Re: DVR program won't delete

This happened to me as well. I unplugged the DVR, waited 30 seconds, plugged back in, and deleted it.

Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 2 of 3 (1,202 Views)

Re: DVR program won't delete

Sometimes you can clear up DVR problems such as this by unplugging the DVR power for a moment, then plugging it back in. You will temporarily lose program guide data, but it will be replenished over a few hours.