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Can't watch DVR'd shows, Remote won't FF, RW, or pause

Posted by
Visitor
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Member Since: ‎04-18-2012
Posts: 5
Message 1 of 5 (2,641 Views)

Can't watch DVR'd shows, Remote won't FF, RW, or pause

Hello, For a couple of days now I can't watch the shows I have recorded on my DVR. I get a message saying they aren't available. (Less than 50% of DVR space is being used). Also, my remote won't pause, fast forward or rewind live TV for a couple days either. The remote works otherwise (for power, volume, channels, etc - and I did change the batteries just for the sake of trying). What could be wrong? Thanks for any help!

4 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 16,338
Message 2 of 5 (2,635 Views)

Re: Can't watch DVR'd shows, Remote won't FF, RW, or pause

Most of the time power cycling the DVR clears up issues like this.

 

Unplug the AC power for two minutes and power it up again. 

Posted by
Visitor
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Member Since: ‎04-18-2012
Posts: 5
Message 3 of 5 (2,633 Views)

Re: Can't watch DVR'd shows, Remote won't FF, RW, or pause

Ok, thank you! Will I lose anything I have saved on the DVR?

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 16,338
Message 4 of 5 (2,631 Views)

Re: Can't watch DVR'd shows, Remote won't FF, RW, or pause

Normally your recordings will still be there.

Posted by
Visitor
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Member Since: ‎04-18-2012
Posts: 5
Message 5 of 5 (2,628 Views)

Re: Can't watch DVR'd shows, Remote won't FF, RW, or pause

I usually keep up with my stuff but some other family members might be a little ticked if they lose theirs! Thanks again...I will try that tomorrow.

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