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You can reset the remote to see if that corrects it then re-enter the volume lock code again.
sexyi86 wrote: Ahh nothing is working! The thing is, the box use to respond but then when I entered the code so the Comcast remote will be universal to my TV, the box stopped responding. Very very odd :/
You might try a reset of the remote.
Does it work if you use the buttons on the box itself? To determine if this is an issue with the remote or the box, try programming a different universal remote to control the cable box.
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
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