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Ask Comcast

Posted by
Frequent Visitor

Member Since: ‎09-17-2006
Posts: 13
Message 6 of 6 (248 Views)

Ask Comcast

I've only had Comcast for about a week now. So I'll keep trying, but has anyone ever gotten "Ask Comcast" to work? It hasn't worked for me yet.
5 REPLIES
Posted by
Most Valued Poster

Member Since: ‎08-25-2004
Posts: 2,008
Message 1 of 6 (216 Views)

Re: Ask Comcast

That could be even worse.
Hail To The Redskins, Fight For Old DC
Posted by
Email Expert

Member Since: ‎04-27-2004
Posts: 18,242
Message 2 of 6 (228 Views)

Re: Ask Comcast

Me too. I was going by your comment that you don't like to ask Comcast anything -- that seemed to imply that you didn't want to ask a Comcast employee. But Ask Comcast doesn't send to a person.
Posted by
Most Valued Poster

Member Since: ‎08-25-2004
Posts: 2,008
Message 3 of 6 (230 Views)

Re: Ask Comcast

The one I'm speaking of is the first item on the Help Page.
Hail To The Redskins, Fight For Old DC
Posted by
Edited on
‎09-17-2006 06:04 PM

Email Expert

Member Since: ‎04-27-2004
Posts: 18,242
Message 4 of 6 (239 Views)

Re: Ask Comcast

[ Edited ]
Bob, are you sure you're talking about the same thing? "Ask Comcast" isn't live chat, it looks like it's basically a search engine for the FAQs.

I just tried it and it worked fine. I typed a couple of the sample questions that it listed and got reasonable answers.

Since this doesn't have anything to do with email, I've moved this thread from E-mail to Comcast.net Site.

Message Edited by Barmar on 09-17-2006 06:06 PM

Posted by
Edited on
‎09-17-2006 05:35 PM

Most Valued Poster

Member Since: ‎08-25-2004
Posts: 2,008
Message 5 of 6 (243 Views)

Re: Ask Comcast

[ Edited ]
Seems to work for me. At least it opens, I try not to ask Comcast too much. I rely more on these Forums for Help. The people here are actual users who have experience with Comcast.

Message Edited by Bob20737 on 09-17-2006 05:37 PM

Hail To The Redskins, Fight For Old DC