Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,382,130

members

49

online now

1,613,002

discussions

Anyroom DVR Service Discontinued?

SOLVED
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎02-28-2013
Posts: 5
Message 1 of 5 (1,149 Views)

Anyroom DVR Service Discontinued?

I live in Boynton Beach Florida. I called and requested "Anyroom DVR" service. I scheduled an installation for today. When the tech arrived (late) he informed me that he could not go ahead with the installation because Anyroom DVR service was put on hold by comcast. (Why dispatch a tech to tell me that?). Needless to say I was very disappointed. Has anyone run into the same situation? Has Comcast discontinued Anyroom DVR Service?

1 ACCEPTED SOLUTIONS
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎02-28-2013
Posts: 5
Message 5 of 5 (1,045 Views)

Re: Anyroom DVR Service Discontinued?

They were not x1 boxes. I called again and was informed that there was no hold on non x1 boxes. After talking with the comcast associate I decided to wait for the x1 boxes to be available since the cost would be the same with greater feature content. I was put on the waiting list and will be contacted via email when the x1 boxes become available again. Thnx for the replies.

4 REPLIES
Posted by
Official Employee

Member Since: ‎10-04-2008
Posts: 7,672
Message 2 of 5 (1,104 Views)

Re: Anyroom DVR Service Discontinued?

No thats not true, unless theres something special in your area
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎02-28-2013
Posts: 5
Message 3 of 5 (1,064 Views)

Re: Anyroom DVR Service Discontinued?

Thnx. I will call sales again and see what they say.
Posted by
Valued Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • Communication is Key. Way to go, keep it up. Congrats on 100 Replies!

Member Since: ‎06-03-2013
Posts: 316
Message 4 of 5 (1,047 Views)

Re: Anyroom DVR Service Discontinued?

if they are x1 boxes then they are put on hold til at least thanksgiving/xmas time.  to be put on the waiting list for x1 boxes go to www.comcast.com/x1comingsoon

Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎02-28-2013
Posts: 5
Message 5 of 5 (1,046 Views)

Re: Anyroom DVR Service Discontinued?

They were not x1 boxes. I called again and was informed that there was no hold on non x1 boxes. After talking with the comcast associate I decided to wait for the x1 boxes to be available since the cost would be the same with greater feature content. I was put on the waiting list and will be contacted via email when the x1 boxes become available again. Thnx for the replies.

-->