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3D on Samsung TV

Posted by
Visitor
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Member Since: ‎09-22-2009
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3D on Samsung TV

I am also having an issue with split screen in 3D.  When I go to select the top bottom for the 3D on the TV menu that option is grayed out thus I am stuck with the split screen.  Has anyone expierenced this with Samsung?  I have talked to Comcast and they have entered all the appropriate codes and I have the correct Cable box and HDMI cables.

3 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,634
Message 1 of 4 (201 Views)

Re: 3D on Samsung TV

Posted by
Problem Solver

Member Since: ‎09-20-2011
Posts: 1,561
Message 2 of 4 (3,173 Views)

Re: 3D on Samsung TV

You DCT3416R cable box is not compatible with 3D TV your cable box needs to be swapped out for a compatible box. Once you have the correct box we will add the proper codes on your account and you will be able to view your 3D content. 

Thank You
-Keisha-
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,429
Message 3 of 4 (3,203 Views)